Author : Monika
Keyword : Food delivery apps, customer intentions, factors for adoption, convenience, social influence, contactless delivery services
Subject : Business
Article Type : Original article (research)
DOI : 10.5281/zenodo.7427487
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Article File : Full Text PDF
Abstract : In recent years, a technology for restaurants has emerged. Each company is currently changing its operations to satisfy the needs of its customers due to technological improvements. Businesses that regularly upgrade to meet changing customer expectations will thrive in the long run. In addition to embracing new technology, the restaurant industry now provides online meal delivery services to better serve its customers. The origins of the online food industry can be traced back to 1994, when the first online food order was a pizza from Pizza Hut. This study is a subjective investigation into use pattern, user well disposed, enjoyed and detested highlights of food delivery applications, and the convictions related with them. It was essential to explore the impact of social effect on the preference to utilize food delivery applications considering the dispersion of development.
Article by : monika
Article add date : 2022-12-17
How to cite : Monika. (2022-December-17). Customers’ perceptions of digital food delivery services with refrence to ncr. retrieved from https://www.openacessjournal.com/abstract/1148