Author : Yohannes birhanu , tafesse gizaw , dawit teshome , bekele boche and tadesse gudeta
Keyword : Information sharing, supply chain integration, operational performance, epsa
Subject : Multidisciplinary
Article Type : Original article (research)
DOI : 10.1186/s40545-022-00440-0
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Abstract : Abstract Background: Information is crucial in enhancing partnership, reducing uncertainties and inventory costs, improving order fulfilment, and increasing customer satisfaction. Hence, this study aimed to examine the mediating effect of information sharing between supply chain integration and operational performance. Method: We conducted an analytical cross-sectional study complemented with a qualitative assessment between May and July 2021. The study populations (n = 343) were selected employees working at the Ethiopian pharmaceutical supply agency’s head office and selected hubs. The quantitative data were collected by self-administered five-point Likert-scale questions and analyzed using SPSS®-version 23. The mediation effect was determined using sequential linear regression based on the Baron and Kenny stepwise approach. A 95% confidence interval and a p-value less than 5% were used to determine statistical significance. We gathered the qualitative data through in- depth face-to-face interviews with nine key informants and analyzed them using a thematic analysis technique. Results: Of the respondents, 97 (33.7%) disagreed that information sharing with the agency is simplified. Information sharing (β = 0.270, p < 0.001), customer integration (β = 0.265, p < 0.001), and internal integration (β = 0.151, p < 0.001) were predictor variables that had a direct positive effect on operational performance. Information sharing posited a partially mediating role between customer integration and operational performance with β = 0.136 at p < 0.00. Data quality problems, human-resource-related issues, and natural and human-made calamities were the major challenges affecting information sharing and the overall supply chain practices. Conclusion: Customer integration, internal integration, and information sharing influenced operational performance positively.
Article by : Bekele Boche
Article add date : 2022-07-09
How to cite : Yohannes birhanu , tafesse gizaw , dawit teshome , bekele boche and tadesse gudeta. (2022-July-09). The mediating effect of information sharing on pharmaceutical supply chain integration and operational performance in ethiopia: an analytical cross-sectional study. retrieved from https://www.openacessjournal.com/abstract/1092